Shipping & Returns

Return & Refund Policy

We want you to be 100% satisfied with your purchase. If you’re not happy, we’re here to help!

Returns

• You have 30 days from the date of delivery to return your item.

• To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

• To start a return, please contact us at support@[yourstore].com with your order number and reason for return.

Refunds

• Once we receive and inspect your return, we will notify you of approval or rejection.

• Approved refunds will be processed within 5-7 business days to your original payment method.

Shipping & Delivery Policy

We strive to provide fast and reliable shipping for all our customers.

Processing Time

• Orders are typically processed within 1-3 business days after payment confirmation.

• Customized items may require additional processing time.

Shipping Time

• Standard Shipping: 7-15 business days

• Express Shipping: 5-10 business days

(Shipping times vary by location and external factors beyond our control.)

Tracking Your Order

Once your order ships, you’ll receive a tracking number via email to monitor your shipment’s progress.

Shipping Costs

• Standard shipping: Free (or a fixed rate, e.g., $5.99)

• Express shipping: Based on location & weight at checkout.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once marked as “Delivered.” If an issue arises, please contact your local carrier for assistance.